Project Brief
With a desire to move away from inefficient, paper-based processes, Heliarc used APDocs and Smartsheet to transform how certification and compliance documentation was managed.
Founded in 2005, Heliarc Technology Ltd specialises in the calibration and certification of welding equipment for clients ranging from general fabricators to organisations such as Transport for London and British Airways.
Increasing regulatory oversight meant growing volumes of certification paperwork. Missing or delayed documentation could result in project delays, rework, or non-compliance.
Prior to working with After Premise, certificates were printed and posted manually. Documents were frequently misplaced, while customers increasingly demanded digital access.
Managing certificate expiry dates across nearly 1,000 customers also became a growing operational challenge.
- Supports strict compliance requirements
- Delivers secure electronic certification
- Tracks certificate expiry dates automatically
- Manages a customer base of nearly 1,000 organisations
Project Information
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Client
Heliarc Technology Ltd -
Heliarc Technology services, calibrates, and certifies welding equipment for customers with complex compliance and asset management requirements.
The glue that holds it all together
Smartsheet provided the central operational layer, connecting certification, scheduling, and document control into a single, reliable workflow.
A system that paid for itself
By reducing manual handling, lost documentation, and administrative overhead, the solution quickly delivered measurable efficiency and cost savings.